Our team has decades of contact center software experience and we love what we do!

Ronny Flaatten


As the founder of CTIntegrations, Ronny leads the team for many aspects of the business, from the Agile software development principles that drive the R&D team, to shaping the CT Suite in-depth solution architecture, features and cloud models.

Alan Apawan

head of development

With over 20 years of development experience on the Avaya platform, Alan knows the world of CTI inside and out. 

Paula Morton


On most days, Paula can be found running from sales to product design to solution deployment meetings, leading the team and customer engagements with a laser focus on successful outcomes with CT Suite. She oversees product sales, our Partner program and project delivery. 

Dan Roarty

lead Engineer

Dan leads the Integration team as well as many customer deployments, along with working with R&D and solution architecture and design. He is an expert CT Suite Solutions Architect. 

Shon Parker


Expert Avaya engineer with background in all contact center products. Primary focus on CT Suite and EMC deployments.

Miriam Flaatten

UI/UX Designer

Works with R&D and CT Suite customers to enhance and design new user interfaces and improving the user experience.

Mark Ham

software developer

With a focus on C#, SQL and JS, Mark mainly works on backend code for CT Suite.

Darrell Lowrance

cloud architect

Darrell is an AWS Certified Solutions Architect and work on the CT Suite Cloud solution.

Tiffany Jansen

engagement manager

Tiffany works with our team, our Partners and customers to ensure CT Suite engagements are delivered with the highest standards of service excellence and follow-through. 

Andriy Bardakov

software developer

Full stack developer, expert in the field of Kendo UI. With a primary focus on the CT Suite UI.

Mica Dominado

support engineer

First line support services, works closely with engineering & customers to resolve trouble tickets.

Jan Ariz Joy Franco

software developer

Full stack developer. With a primary focus on CT Suite for Amazon Connect.

Patrick Goredeama


Expert Avaya Control Manager engineer. Provides systems integration services of Control Manager.

Mark Anthony Montero

software developer

Full stack developer. With a primary focus on CT Suite for Amazon Connect.

Aileen Madelo

Accountant - CPA

Supports our partners and teams to ensure our projects and sales are properly invoiced and accounted for.