Server On-prem Options

CT Suite On-prem provides many of the same features and benefits available with the cloud option.

Features Server on-prem
Voice

Call control, screenpop, click to dial, call info & customer journey

Multimedia

Open Queue integration with option to utilize Email, Web Chat, SMS as configured

Secure Messaging
Reporting
High Availability
Amazon Connect integration (New)

Amazon Connect integrated CT Suite. General Availability expected April 2020 timeframe.

Avaya Elite integration
Development Sandbox
Managed Services

Add move, changes, complete server with update managment

API Access
Non-Branded UI

Optionally brand CT Suite to your own preference.

Avaya POM Connector

Avaya Proactive Outreach Manager.

Salesforce Connector
MS Dynamics Connector
8/5 Support
24/7 Support
Purchase
  = Always included  = Available & Optional

Interested in joining our BETA program?

We are always looking for customers interested in joining our beta program. Have early access to new features, help provide feedback and input with direct impact on the finished product. 

Contact us