CT Suite Platform

Highly scalable platform built to support today's modern contact center. Available both as Cloud and Server deployments.

Cloud or Server

Get up and running quickly on our hosted cloud offer or get the whole solution installed on-prem with our server deployment.

Server

On-prem deployments of CT Suite comes with all the same features available to the cloud solution. 

  •   All applications and databases on-prem
  •   Perpetual licenses
  •   Annual maintenance
  •   High Availability supported
  •   Load Balance supported

Cloud

CT Suite cloud is fully redundant with high availability. Available as single and multitenant and highly secure.

  •   All CT Suite servers hosted
  •   Subscription-based
  •   Flexible license model
  •   Dedicated system (no data sharing)
  •   Multitenant system for smaller deployments
  •   Managed services available
  •   High availability

Technology

Microservices

CT Suite was built on microservices using a bottom-up architecture.

High Availability

High availability with load balancing on core applications.

Hosted

Fully cloud hosted CT Suite with high availability and redundancy.

On-prem

You can deploy CT Suite application on site onto your equipment.

PBX

Fully integrated and certified on the Avaya Elite Platform. More info here. Now also Amazon Connect integration (NEW)

Integrations

We built CT Suite interfaces and channels by utilizing our own APIs. This  allows for feature-rich integrations to third party systems.

Environment

CT Suite runs on both Linux and Windows to take advantage of the benefits on both platforms.

Cloud & Server


Operating Systems


Databases


Phone System Platforms (PBX)


CPAAS


Supported Browsers


View docs

Small & Enterprise

CT Suite scales from just a few agents to thousands, because of it's bottom-up architecture it can scale with you.