
CT Suite Platform
Highly scalable platform built to support today's modern contact center. Available both as Cloud and Server deployments.
Highly scalable platform built to support today's modern contact center. Available both as Cloud and Server deployments.
Get up and running quickly on our hosted cloud offer or get the whole solution installed on-prem with our server deployment.
On-prem deployments of CT Suite comes with all the same features available to the cloud solution.
CT Suite cloud is fully redundant with high availability. Available as single and multitenant and highly secure.
CT Suite was built on microservices using a bottom-up architecture.
High availability with load balancing on core applications.
Fully cloud hosted CT Suite with high availability and redundancy.
You can deploy CT Suite application on site onto your equipment.
Fully integrated and certified on the Avaya Elite Platform. More info here. Now also Amazon Connect integration (NEW)
We built CT Suite interfaces and channels by utilizing our own APIs. This allows for feature-rich integrations to third party systems.
CT Suite runs on both Linux and Windows to take advantage of the benefits on both platforms.
CT Suite scales from just a few agents to thousands, because of it's bottom-up architecture it can scale with you.